Prague, Czech Republic Hotels and Apartments

I am a seasoned traveler and normally review all my hotel choices thoroughly before booking. I read the reviews about this hotel here as well as with the travel service I used. I was disappointed in my choice here.

There are good and bad with this hotel, so I will start with the good: location is very close to the train and bus station...I mean right next door. If you need to access that, it is great. There is also a supermarket right next door as well, very convenient. The lobby restaurant called Viaduct is SUPERB. Aewsome Italian food and low prices, exceptional service. This was the best thing about the hotel. Our room was 72 (there are only 7 floors so we were at the top) was decent...large and had a small patio with a table to sit outside. It also had AC (which NOT all the rooms have). The bed was comfortable, good water pressure and it was clean. There is also a free safe in the room, which is very useful. There is a free computer in the lobby with interent access, also convenient.

With that being said, the 3-star rating it has is a huge gift, as this is NOT a 3-star hotel under the lowest possible standards. It is a solid 2-star. Had I known we would not have stayed there.

The location is, to use my husband\'s word...seedy. We did walk back and forth from the town center every night and had no problems, but there were some scary people and places we had to walk by to get back to the hotel. The same day we checked in (we found this out later) another group of 4 people also checked in from NYC. It had been pouring down rain and they took a bus to the hotel. They brought in all their luggage, etc and placed it directly in front of the front desk, which is well within the lobby area and far from the front (and only) door. Well, someone walked all the way into the lobby, wearing a hooded sweatshirt, grabbed one of the purses, tucked it under his sweatshirt, and walked out. This was all caught on the lobby closed-circuit camera. But the clerk did not see it nor did the guests. The hotel was, from what I was told, unapologetic, and would not even comp one night or even upgrade the room. It was very shocking to me. But that is the neighborhood this hotel is in. Again, this did not happen to us. But we heard about it directly from the victtims.

The front desk staff was sometimes nice and sometimes down right unpleasant. Depended on who was on-duty. We had 2 nice ones and one rather cranky clerk. The nice one brought us up towels and came back again as we could not figure out the safe and he refused to even let us tip him, and I really tried. He was adamant that was his job.

If you are looking for a budget hotel and plan on using the trams etc this is a decent hotel. It is not for families with kids or people who want a 3-star location. I would not go back here, nor, to be really honest, would I want my 21 yr old son to stay here if he came to Prague.

Hope this is helpful.

There was a party of 7 of us staying here for my hen weekend. The hotel was very clean and the rooms nice, if a little dim and very hot! There are paintings by Mucha round the hotel as you will expect. We were not told beforehand that the bar was closed so we had to have drinks from our minibars and sit in reception which was not great for us, and the hotel staff did not seem to like it either! Breakfast - we were not told where to go to eat, when we found the breakfast room there was a sign on the table saying that eggs are made to order, however the one waitress completely ignored us so we got up and left in the end. The cold option of greek salad did not inspire us, athough there was juice, cereal and coffee.

The location is a little further away than we would have liked to be, but we didn\'t know that before we went. Transport though is fine, you can get the tram more or less outside - we had taxis booked by the hotel. Watch out for the taxi drivers though as most of them are keen to rip you off if they get the chance. Dont have a taxi that is parked by Coyotes just off Old Town Square as they charge 3 times as much as the others!

Do go on a trip to see the dancing water fountains, this was really enjoyable. Prague itself is a very pretty place and there are plenty of sightseeing opportunities, a walk over Charles Bridge is a must.

watch out for service charges put on your bills too, they can get very expensive!

Overall for the price we paid for this trip, it was fine!