Prague, Czech Republic Hotels and Apartments |
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REVIEW
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Chester, UK I had my first and last stay at the Hotel Esplanade at the begining of June. It does not merit anywhere near a five star rating and lacks the facilities and level of service I would expect from a luxury hotel.
Our room was small, not air conditioned and had very little space for storage of clothes and luggage. The room was nicely decorated but the en-suite bath room only had a shower not a bath.
The sauna located on the top floor was not working and the room was locked. I asked to view the facility but the staff refused.
The hotel bar is very expensive in comparison to the many bars in Prague which probably explains why no one uses it. You also have to pay extra for the use of the room safe.
All in all, a three star experience at five star prices.
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northern england We found the hotel beautiful especially its outstanding chandeliers, food & service was excellent. Nothing was too much trouble for them we reccommend this hotel unreservedley
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London, UK I\'ve just stayed at this hotel for 3 nights and have only got praise for it. Our bedroom was enhanced by an ornate chandelier and the entire hotel is sophisticatedly decorated, with a \"grand mother\" of a chandelier in the breakfast room too. Our rooms were cleaned daily and fresh linen replaced daily. Although we did not have a bath in our suite, the shower was powerful and the bathroom was modern and spacious. The buffet breakfast served a wide range of foods and the service was courteous, although staff seemed a bit timid. This hotel is perfectly located - only a small stroll away from the city centre and yet very quiet. I fully recommend this hotel.
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Chicago, IL The staff is plesant but not very accomodating. The rooms are small. Maybe this was a nice hotel at one time, but not anymore. I should be rated a 3.5 star. The elevator broke dropping us 1 floor and stranding us for 30 min. The management just shrugged and said \"it is an old hotel, sometimes these things happen\" The bellman broke the wheels on my luggage. When I contacted the management, they said that I did it and was just blaming thier hotel. The food on the breakfast buffet was cold and of poor quality. I would not stay there again.
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Le Châble, Switzerland Le personnel est professionnel mais manque de sympathie, le déjeuner au lit était lamentable (presque rien sur le plateau et un retard de plus d\'une demie heure sur l\'heure demandée)Les chambres sont belles sans plus, la salle de bain est spacieuse, manque d\'accessoires,manque de linge et pas de peignoir,le hall ainsi que le coin café canapé et la salle du petit déjeuner est vaste et spacieuse. La catégorie ne correspond pas à un 5 étoiles, je dirais un 4 étoiles - Le personnel est trop speed pour désservir ainsi que pour faire les chambres.Mais dans l\'ensemble bonne impression générale
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